Vehicle movements go wrong in predictable ways: unvetted drivers, no condition evidence, no record of who did what. RouteRelay is built as a controlled network — approved participants, mandatory proof, tracked statuses and an audit trail — so the predictable failures have controls in front of them.
Anyone can post a job on an open board; that is exactly why open boards go wrong. On RouteRelay both sides are approved before they can transact: drivers are manually vetted with document checks, and dealers and fleet operators are approved before they can book. Movements are matched inside that closed circle at fixed prices — no anonymous bidders.
Every movement requires photo proof at collection — condition, mileage, timestamps — before the vehicle moves, and again at delivery. The requirements adapt to the movement type and vehicle condition, and the job cannot progress without them. Condition disputes become evidence questions instead of arguments.
Job status changes, approvals and disputed movements are recorded in an append-only audit log. Disputes and failed collections are reviewed by a person against the evidence, with a reasoned, recorded outcome — the platform never quietly decides liability on its own.
Role separation is enforced server-side: dealers never see a driver’s payout or bank details; drivers never see a dealer’s pricing internals; bank details are stored encrypted and displayed masked; auction collection codes and buyer contact details are gated until a driver is assigned. Location sharing during a movement is disclosed to the driver, not hidden.
You will not find invented review scores, user counts or coverage maps here, and RouteRelay does not claim regulator endorsement or act as an insurer. The trust story is the controls themselves — vetting, proof, oversight and records — which is the same story the app enforces in software.
Every driver is manually approved before they can accept work, with document checks such as driving licence and motor trade insurance, plus trade plate documentation for driven movements. Document expiry is tracked, and lapsed documents pause new work.
Yes — dealers and fleet operators are also approved manually before using the platform. A trusted network has to be trusted in both directions.
The condition record decides it, not memory. Mandatory photos at collection and delivery mean pre-existing damage and new damage can be told apart, and disputed movements are reviewed by a person against that evidence, with an audited outcome.
RouteRelay is the platform, not the insurer. Drivers carry their own documented cover, which is checked as part of onboarding and kept current as part of remaining active. Always satisfy yourself that the arrangement fits your own risk requirements.
Access is role-scoped: dealers never see driver payout or bank details, drivers never see dealer pricing internals, and bank details are stored encrypted and shown masked. Auction collection codes and contact details are revealed only to the assigned driver.
RouteRelay is onboarding verified dealers, drivers and transport companies in controlled phases. Apply for access and quote any movement before you book.
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