RouteRelay is a controlled vehicle-movement network for the UK motor trade. Whether you are a dealer or fleet operator wanting to move stock, a professional driver looking for fixed-payout work, or an existing user with a question — here is how to reach the team.
Email support@routerelay.co.uk with your business name, where you operate, and roughly what you move. Access is by approval — that vetting is part of what keeps the network worth being inside.
Email support@routerelay.co.uk with your experience, coverage area and movement types (trade plate, transporter, recovery). Expect document checks — driving licence, motor trade insurance, and trade plate documentation for driven work — before jobs become available.
The fastest route for job-specific help is the job record itself — raising an issue there attaches the context automatically. Account and general questions: support@routerelay.co.uk.
RouteRelay is a controlled network — access is by approval rather than open signup. Email support@routerelay.co.uk with your business name and what you move, and the team will take it from there.
The same route: email an introduction — your experience, coverage area, and whether you do trade plate, transporter or both. Drivers are manually approved with document checks before work is available.
From inside the platform: your job records carry live status, and issues raised on a job reach the team with the context attached. For anything else, support@routerelay.co.uk works.
To support@routerelay.co.uk, marked as a privacy matter. See the privacy policy for how RouteRelay handles personal data.
RouteRelay is onboarding verified dealers, drivers and transport companies in controlled phases. Apply for access and quote any movement before you book.
Request access