Fleet and driver management for vehicle movements

Running vehicle logistics drivers over phone calls and group chats stops scaling at about the third driver. RouteRelay gives transport companies and fleet operators a controlled workflow: structured jobs, driver assignment, live movement visibility and mandatory proof capture — for every driver, on every job.

The fleet operator workflow

A fleet operator on RouteRelay works from jobs, not messages. Suitable movements are visible with the details that matter — route, vehicle, movement type, timing — and can be taken on and assigned to the company’s own drivers. Every job then follows the same tracked, evidenced path from collection to delivery.

Driver assignment

Dispatch decisions are the operator’s: who is nearest, who is free, who handles transporter work versus trade plate runs. RouteRelay’s job is to make the assignment explicit — the driver knows exactly what the job is, and the operator knows exactly who holds it. Nothing lives in one dispatcher’s head or chat history.

Availability and capacity

Overloading drivers is how movements go wrong late in the day. RouteRelay applies sensible workload limits by movement type — a trade plate driver’s day and a transporter operator’s day have different shapes — so capacity stays realistic rather than aspirational.

Movement visibility

Dispatchers see the status of every company job in one place: booked, assigned, collected, delivered. When a dealer asks where their vehicle is, the answer is on the screen, not at the other end of a driver’s phone. Operators see only their own company’s jobs and drivers.

Proof capture on every job

Fleet drivers capture the same mandatory evidence as every RouteRelay movement — condition photos, damage notes and timestamps at both ends. For an operator, that means a complete evidence file across all drivers and all jobs, built automatically as the work happens.

Admin without the spreadsheet archaeology

Completed jobs carry their commercial record with them: what the job paid, its payment status, and the proof that it was done. Month-end stops being a reconstruction project across texts, emails and a whiteboard.

Frequently asked questions

Who counts as a fleet operator on RouteRelay?

A transport company or vehicle logistics business that runs more than one driver — from a two-driver trade plate outfit to a transporter fleet with dispatchers. Owner-operators with a single vehicle work on RouteRelay too, as independent drivers.

How does driver assignment work?

A fleet operator sees suitable movement jobs and assigns them to its own drivers. Each driver gets clear job details — collection, delivery, vehicle, movement type — and the operator keeps visibility of the job status throughout.

Can a dispatcher see all company jobs in one place?

Yes. Fleet dispatchers see their own company’s jobs and drivers on one screen — which movements are booked, in progress and delivered — without ringing drivers for updates. Dispatchers see only their own company’s work, never another operator’s.

What proof do fleet drivers capture?

The same mandatory standard as every RouteRelay movement: photos, damage notes and timestamps at collection and delivery. The proof is attached to the job, so the operator has evidence on file for every movement its drivers ran.

How does payment visibility work for fleets?

Operators can see what each completed job pays and track payment status through the platform’s admin workflow, instead of reconciling movements from message threads and invoices that don’t match. Payment details themselves stay private to the operator.

Do fleet drivers need to be verified?

Yes. Drivers are document-checked — licences and insurance reviewed — before they can carry out RouteRelay work, whether independent or part of a fleet.

Work in the motor trade?

RouteRelay is onboarding verified dealers, drivers and transport companies in controlled phases. Apply for access and quote any movement before you book.

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